I offer lifetime care for my builds. To see an instrument that I built which has been played and shared in someone's life return to the workshop is like having an old friend coming to visit once again and with that I give peace of mind that each instrument will always be treated with the same love and respect that it had on its first day that it was played.

I also must say that respect must be shared between the player as well. I cannot accept Misused or poorly cared for pieces as part of the warranty. My instruments are living pieces of art and should be treated as such.

I will do what I can to help but within reason.

Its best for your instrument to be kept out of direct sunlight when not being played and for steel stringed instruments a bit of string lube goes a long way. light bumps and scratches are all part of a Harp, Ukulele or guitars journey and character, it'll still play beautifully for you. As it ages it will develop even more personality and wonderful sound that cannot be matched by stock off the factory line.

Be sure to monitor your instrument during high heat or cold as temperature shifts can be unfriendly to natural wood. Keep on top of it and it'll thank you for it!

NR Strings instruments are built the way I want to play them - responsive, honest and alive with a soul of its very own.

Every piece is handled from raw timber to final setup. I focus on feel in the hands, the way the top responds, the balance of the voice, and if the instrument makes you want to keep Playing and cherish it. If it does not feel or sound right, it does not leave the bench.

Each instrument is shaped, adjusted and voiced by hand. The aim is a guitar that feels alive when you play it.